Savoy Collection

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Terms of use


  • We are an online booking agency connecting people with travel destinations and related services (“the service providers”). We will at all times use our best endeavours to provide you with this service, however, we cannot be held liable to you for any damages suffered by yourselves as a consequence of the service providers failure to deliver the contracted service or to meet your expectations in any manner. We therefore do not warrant, represent or hold out that the services shall be rendered in a proper , workmanlike and/or professional manner and/or be fit for the purposes for which they are intended. It is therefore your sole responsibility to satisfy yourself that the service provider meets your requirements. We furthermore cannot be held liable for any damages suffered as a consequence of the service provider.
  • Some of the services offered by or arranged by us are undertaken by or on behalf of third parties. To the extent that such third parties have terms and conditions relating to their dealings with you, such terms and conditions shall be binding upon you in addition to these Terms and Conditions.
  • To the fullest extent allowed by law neither we nor our directors, officers, employees, agents or associates shall be liable to you in any manner whatever for any damages, loss or costs suffered or incurred by you however arising as a result of your use of this Website or our services or any activity undertaken through or as a result of our services.
  • We operate policies relating to certain aspects of our services, which policies are incorporated herein by reference and are binding upon you. These policies relate to, inter alia, cancellation and postponement and amendments. Please click here to see the policies.
  • Any graphic depiction of offerings made available through our services are simply graphic depictions and illustrative examples of accommodation and the like at the hotel, establishment and the like concerned and are not necessarily a graphic depiction of the accommodation, establishment and the like actually offered or made available to you by us.
  • These Terms and Conditions are subject to and interpreted in terms of the laws of the Republic of South Africa.
  • You undertake and agree that any claim that you may allegedly have against us from any cause of action whatever under these Terms and Conditions shall be initiated by court process by you by no later than 6 (six) months from the date of the cause of action arising failing which such claim shall prescribe, be, in any event, waived and abandoned by you and be forever extinguished.
  • If we initiate legal proceedings against you for any reason whatever you shall be liable for all legal costs on an attorney and own client scale together with interest and collection commissions. We may initiate such proceedings in any magistrates’ court having jurisdiction irrespective of the quantum.
  • It is your sole responsibility to check that the details pertaining to your confirmation are correct.
  • It is your sole responsibility to check that the routing- and travelling distances are realistic in terms of driving-/travelling time upon making your reservation.
  • In case of a no-show, late arrival or early check-out, no refunds will be granted
  • These terms and conditions may change from time to time and these changes wil be binding upon you from the date that such change(s) are posted. If you do not agree with any of these terms & conditions Please do not use this website and do not transact business with us.